Cancellation & refunds
Structural draft — the windows and amounts are the owner's. Required for SkipCash merchant onboarding.
How to cancel
Message us on WhatsApp or email bookings@desertdriverental.com with your booking reference (for example DD-123).
Free cancellation
[Owner: the window before pickup within which cancellation is free.]
Late cancellation and no-shows
[Owner: the charge that applies to cancellation inside the window, and to no-shows.]
Refunds for card payments
[Owner: how and how quickly refunds are made. Refunds go back to the original card via SkipCash.]
If we cancel
If we cannot provide your transfer, you receive a full refund of anything paid and we tell you as early as we can.